Receptionist and Administrator Position

Customer Interaction

• Greet and Welcome Guests: Be the first point of contact for our customers, offering a warm and inviting welcome to everyone who enters our showroom.
• Inquiry Handling: Efficiently manage customer inquiries, both in-person and via telephone or email, directing them to the appropriate department or team member.
• Appointment Coordination: Schedule and confirm appointments for consultations, deliveries, and after-sales service, ensuring a smooth customer experience.

Administrative Support

• Documentation Management: Maintain accurate records of customer interactions, sales transactions, and appointments, ensuring confidentiality and organization.
• Communications Coordination: Manage incoming calls and emails, redirecting them to relevant departments, and handling general inquiries about our products and services.
• Inventory Assistance: Support inventory management by keeping records up-to-date and assisting with stock checks as needed.

Office Maintenance

• Reception Area Upkeep: Ensure the reception area remains tidy and welcoming, reflecting the high standards of North York Sofas.
• Supply Management: Monitor and order office supplies, keeping track of inventory levels and ensuring all necessary materials are always available.